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I ordered an aviator on Dec 18 2019 and Ray-ban india sent a wrong product. Afterwards they picked up the return also. However it is a already month gone. I have not received my refund! Such a pathetic customer care. And you guys never mind putting up a shoddy behavior and the careless attitude is extremely shocking.
Lense fell out of my Ray Bans. Have attempted to contact ray ban about this only to be ignored at every turn. Their warranty is a farce and they will do everything to avoid replacing a defective product.
Ray-Ban
15.01.20 14:05 Hi Nathan, we are sorry to hear this! We have just responded to your DM so that you can receive assistance in regard to your Ray-Ban sunglasses. If you have any questions or doubts, please don't hesitate to get back in touch with us. We are happy to help. Thank you!